Ambiguous requirements can lead to purchasing software that doesn't meet expectations and implementation project failures. Use these simple techniques to avoid ambiguities in your requirements.
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The corporate procurement process traditionally focuses on achieving the best purchase price. While this may be the right approach when buying commodity items, when it comes to buying enterprise software like ERP it is completely wrong. A far better approach is to focus on the value provided by the software rather than its price.
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Companies embrace cost-cutting and, at first, it delivers as expected. But after that, it is a case of diminishing returns.
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For private equity firms that invest in their portfolio companies, the question is this: What software investments will generate the best ROI with the lowest risk?
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Etienne de Bruin, founder and CEO of 7CTOs, interviews Wayferry founder Chris Doig for his thoughts on Aligning Technology with your Vision, Mission and Values.
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Software publishers are negotiating contracts every day, but software buyers only do this occasionally. Phil Downe of IT Negotiations.com shares his experiences of negotiating software licensing and contracts, and how software publishers extract revenue from unwary customers.
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Not understanding how important requirements are and where they are used is a major cause of problems with implementing enterprise software.
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Organizations asked users for requirements but found when enterprise software went live it didn’t meet expectations. It turns out that requirements gathering has been done backward for years. Now the requirement problem has been identified, you can fix it.
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Ever come across “Hotel California” software licenses? Some software publishers have spent years perfecting techniques for extracting post-sale revenue from customers, and this is one of their favorites, especially with larger SaaS or cloud publishers.
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Will Bachman is a co-founder of Umbrex ("UMBRella of EXcellence"), the first global community connecting top-tier independent management consultants with one another. Will hosts regular podcasts, and in episode 47 he interviews Chris on the topic of software selection.
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