To maintain true impartiality and avoid bias Wayferry does not sell, implement or support software. While we don’t do the implementation, we do offer an Implementation success management service that reduces the risk of projects taking longer than planned and costing more than budgeted.
Check references, verify RFP
Check references. Wayferry provides a script for questioning references. The script is designed to uncover problems with the software, the implementation vendor and the software publishers. While it is your team that must satisfy themselves as to the quality of the answers, we facilitate the discussions.
Verify RFP responses. Trust but verify: using a sample of showstopper requirements that the vendor claims to fully meet, we can verify the software is not misrepresented by the RFP responses.
Develop SOW
Statement Of Work. Wayferry’s software requirements are in a hierarchical structure that specifies WHAT the software must deliver. We export these requirements in a WBS (work breakdown structure) format. The implementation project management imports this into their project management system and plans the work needed to configure HOW the software will meet those deliverables. This project plan is used when negotiating the software implementation contract.
Negotiate purchase
Include RFP responses in the contract. We have found RFPs claiming the software fully meets certain showstopper requirements, only to discover during implementation that is not true. The purchase contract should be written so that if the software was misrepresented in the RFP, the system integrator and software publisher must make good that missing functionality at their expense.
Purchase negotiation. We facilitate your negotiations with the software publisher and can substantially reduce your software costs over the ten to twenty years a typical enterprise software product is used, e.g. by protecting you from future price increases.
Negotiation leverage. The gap analysis measures how well alternative software products meet your requirements. This information provides leverage when negotiating pricing and terms with the software vendor. Remember that once contracts are signed you have no negotiation leverage at all.
Stage output
The provisionally selected software passed the reference checks and (optionally) the RFP verification, and confirmed the selection decision. The product fit score measures how well the software will meet your particular needs before you sign any contracts.
An implementation statement of work (SOW) which is detailed enough to negotiate fixed price implementation contracts.
Software purchase and implementation contracts are signed.
ERP & enterprise software purchasing. An overview of the process.
Business alignment. Align the new software with the business vision & strategy.
Software selection. Choose the software that best fits your particular needs.
Software purchase. Develop SOW, negotiate contracts.
Implementation success management. Use the requirements analysis to reduce risks and accelerate the implementation.